FAQ

Commissioned pieces

I'm currently accepting commissions and you can inquire more through messaging me on instagram (@chain_goblin), through the contact page on this website, or through my email ([email protected]).

When inquiring please include your idea with any relevant references, a price range if you have one, sizing and any other details that might be important.

Timeline for these pieces range depending on what it is but are often a minimum of 1-2 months.

Please note that not all commissions are accepted based on my current capacity and inventory. Thank you for your patience and for coming to me with your ideas!

Made to order pieces

All made to order pieces can take 2-4 weeks for processing. Please send me a message about what size you need as soon as payment is processed.

Care

For stainless steel and aluminum pieces feel free to wash with warm water and soap as needed. Be careful when washing pieces with fabric/doily elements.

Shipping policy & returns

Any damages once your package is shipped off I'm not responsible for but please let me know if there are any issues and I'd be happy to figure something out together.

If you need to return an item for readjustments and/or repairs I can do it at no cost - I just ask that you cover shipping (typically $10). Local repairs and adjustments are always free (Chicago-based).